At Cushion Art, we are committed to delivering custom cushions of the highest quality. Due to the personalized nature of our products, we do not provide returns, refunds, or exchanges once an order is placed. Each cushion is crafted with precision and tailored to your specific preferences, making them uniquely yours.

Quality Assurance

We take pride in our craftsmanship and quality control measures. Before your cushions are shipped, they undergo thorough inspection to ensure they meet our stringent standards for comfort and aesthetics.

No Returns or Exchanges

As a policy, we do not accept returns or exchanges. We encourage customers to carefully review their orders, including dimensions, fabrics, and customization options, before completing the purchase.

Damaged or Defective Items

In the rare event that your order arrives damaged or with a manufacturing defect, please contact our customer support team within 48 hours of receiving the product. We will initiate an investigation and work towards a resolution. 

Cancellation Policy

Due to the immediate commencement of the customization process, we do not accept cancellations once an order is placed. We kindly ask customers to consider their selections carefully before confirming their purchase.

Customer Support

For any inquiries, concerns, or issues related to your order, please contact our customer support team. We are here to assist you and provide solutions to ensure your satisfaction with our products.

Cushion Art values your trust and aims to deliver an exceptional experience. If you have any questions regarding our policy or need further clarification, feel free to reach out to our customer support team.