At Cushion Art, we understand the anticipation of receiving your custom cushions and we’re committed to ensuring a seamless and enjoyable shopping experience. Here’s everything you need to know about our shipping policy:

Order Processing

Once your order is placed, our team begins the careful process of crafting your customized cushions. Please allow 1-3 business days for order processing.

Customization Time

Customization is at the heart of what we do. Depending on the complexity of your order and the level of customization, it may take an additional 5-10 business days for our skilled artisans to bring your vision to life.

Fast Nationwide Delivery

We offer fast and reliable delivery services across India. Expect your customized cushions to arrive at your doorstep within 5-7 business days after the completion of the customization process.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Use this tracking information to monitor the real-time status of your delivery.

Shipping Charges

Enjoy free standard shipping on all orders within India. For expedited shipping or special delivery requests, additional charges may apply. Details can be found during the checkout process.

Delivery Partners

We partner with reputable courier services to ensure the safe and timely delivery of your cushions. Our delivery partners prioritize the handling of fragile items, providing you with peace of mind.

International Shipping

At this time, we primarily serve customers within India. For international shipping inquiries, please contact our customer support team to discuss available options and associated costs.

Delivery Acceptance

To ensure the secure delivery of your order, please provide accurate delivery details during the checkout process. Someone must be available to accept the delivery at the provided address.

Damaged or Lost Items

In the rare event that your order arrives damaged or is lost in transit, please contact our customer support team immediately. We will initiate an investigation and work towards a prompt resolution.

Returns and Exchanges

For information on returns and exchanges, please refer to our Returns Policy. We strive to provide solutions that ensure your complete satisfaction with our products.

Cushion Art is dedicated to delivering not only quality custom cushions but also a delightful shopping experience. If you have any questions or concerns regarding shipping, feel free to reach out to our customer support team.